R. KEVIN NORRIS
INFORMATION TECHNOLOGY PROFESSIONAL
Solutions-oriented IT Professional with proven success designing, implementing and integrating cost-effective, high-performance technical solutions to meet challenging business needs.
- Solid knowledge of LAN/WAN network administration and support under Windows 9x/NT/2000/XP/7/Server 2003/Server 2008/2012/2016 and UNIX/Linux environments.
- Proven expertise in supporting and troubleshooting hardware, software and networking issues.
- Demonstrated ability to satisfy users through analysis and problem resolution. Recognized as the “go-to-person” for immediate resolution to technical issues.
- Organized, take-charge professional with exceptional follow-through abilities and detail orientation, able to plan and oversee projects from conception to successful conclusions.
- Outstanding communication skills; interfaces effectively with upper management, vendors, staff, peers and users.
- Strong technical background with a solid history of delivering outstanding customer service. Genuine commitment to quality and customer satisfaction
- Logic will get you from A to B but imagination can take you anywhere.